ShotGrid Status

All Systems Operational

About This Site

We are actively monitoring all of our ShotGrid services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

ShotGrid Operational

Transcoding Service Operational

Notification Service Operational

Webhook Service (beta) Operational

Account Center Operational

Help Center Operational

Public Website Operational

ShotGrid Trials Operational

ShotGrid Community Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 15, 2021

No incidents reported today.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

Service Degradation - ShotGrid Trials

Resolved - This incident has been resolved.
Jun 8, 01:13 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 7, 20:24 UTC

Identified - The issue has been identified and a fix is being implemented.
Jun 7, 17:47 UTC

Investigating - ShotGrid trial sites (https://www.shotgridsoftware.com/trial) are currently degraded. We are investigating the issue.
Jun 7, 17:14 UTC

Jun 7, 2021

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

Degraded transcoding performance

Resolved - This incident has been resolved.
Jun 1, 17:01 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 1, 16:49 UTC

Identified - The issue has been identified and a fix is being implemented.
Jun 1, 16:24 UTC

Investigating - The Shotgun Transcoding service is currently degraded. Users may experience longer than usual transcode times. We are currently investigating this issue.
Jun 1, 16:19 UTC