ShotGrid Status

All Systems Operational

About This Site

We are actively monitoring all of our ShotGrid services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

ShotGrid Operational

Transcoding Service Operational

Notification Service Operational

Webhook Service (beta) Operational

Live Review (beta) Operational

Account Center Operational

Help Center Operational

Public Website Operational

ShotGrid Trials Operational

ShotGrid Community Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 23, 2021

No incidents reported today.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

Service Degradation - ShotGrid

Resolved - This incident has been resolved.
Oct 14, 16:15 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 14:29 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 14, 13:50 UTC

Update - We are seeing reports of users having issue logging in with desktop applications using personal access token. We are investigating the issue. Thank you for your patience.
Oct 14, 13:14 UTC

Investigating - We are observing a high number of failed requests to the ShotGrid service which may impact site availability for some clients. Email notifications may also be delayed. This issue is under investigation.
Oct 14, 13:06 UTC

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.