ShotGrid Status

All Systems Operational

About This Site

We are actively monitoring all of our ShotGrid services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

ShotGrid Operational

Transcoding Service Operational

Notification Service Operational

Webhook Service Operational

Live Review (beta) Operational

Help Center Operational

Public Website Operational

ShotGrid Trials Operational

ShotGrid Community Operational

ShotGrid Home Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 30, 2023

No incidents reported today.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

Service Degradation - ShotGrid

Resolved - A configuration change introduced during the routine maintenance of a backend logging platform resulted in new compute resources failing to spawn. This caused a small number of intermittent errors for a subset of ShotGrid sites and delays in transcoding media between 6:56am - 8:07am PDT. All services are now fully available.
Mar 27, 16:10 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 15:32 UTC

Update - We are continuing to investigate this issue.
Mar 27, 15:03 UTC

Investigating - We are observing a high number of failed requests to the ShotGrid service which may impact site availability for some clients. Email notifications may also be delayed. This issue is under investigation.
Mar 27, 15:03 UTC

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.