All Systems Operational

About This Site

We are actively monitoring all of our ShotGrid services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

ShotGrid ? Operational
Transcoding Service ? Operational
Notification Service ? Operational
Webhook Service Operational
Live Review (beta) Operational
Help Center ? Operational
ShotGrid Trials ? Operational
ShotGrid Home ? Operational
Site Activity Monitor ? Operational
ShotGrid Community ? Operational
Public Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 2, 2024

No incidents reported today.

Mar 1, 2024
Resolved - This incident has been resolved.
Mar 1, 23:29 UTC
Update - We are continuing to monitor for any further issues.
Mar 1, 23:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 1, 23:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 1, 22:32 UTC
Investigating - We are observing a high number of failed requests to the ShotGrid Site Activity Monitor service which may impact site availability for some clients. This issue is under investigation.
Mar 1, 21:20 UTC
Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - This incident has been resolved.
Feb 22, 22:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 22:29 UTC
Identified - We are observing a high number of failed requests to the ShotGrid service which may impact managing or activating users for some clients. This issue is under investigation.
Feb 22, 22:05 UTC
Feb 21, 2024

No incidents reported.

Feb 20, 2024
Resolved - This incident has been resolved.
Feb 20, 23:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 20, 23:09 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 20, 22:23 UTC
Investigating - We are observing a high number of failed requests to the ShotGrid service which may impact site availability for some clients. Email notifications may also be delayed. This issue is under investigation.
Feb 20, 21:40 UTC
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.