In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 01, 2023 - 13:00 UTC
Scheduled - We will upgrade some infrastructure software components. No downtime is expected during the maintenance but some requests may punctually fail.

This maintenance is mandatory for all sites.

Dec 1, 2023 13:00-15:00 UTC

About This Site

We are actively monitoring all of our ShotGrid services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

ShotGrid ? Under Maintenance
Transcoding Service ? Operational
Notification Service ? Operational
Webhook Service Operational
Live Review (beta) Operational
Help Center ? Operational
ShotGrid Trials ? Operational
ShotGrid Home ? Operational
Site Activity Monitor ? Operational
ShotGrid Community ? Operational
Public Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 1, 2023

Unresolved incident: No Downtime - All Hosted Sites Minor Maintenance.

Nov 30, 2023
Completed - The scheduled maintenance has been completed.
Nov 30, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 13:00 UTC
Scheduled - We will upgrade some infrastructure software components. No downtime is expected during the maintenance but some requests may punctually fail.

This maintenance is mandatory for all sites.

Nov 29, 17:43 UTC
Nov 29, 2023
Completed - The scheduled maintenance has been completed.
Nov 29, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 13:00 UTC
Scheduled - We will upgrade some infrastructure software components. No downtime is expected during the maintenance but some requests may punctually fail.

This maintenance is mandatory for all sites.

Nov 28, 16:27 UTC
Nov 28, 2023
Completed - The scheduled maintenance has been completed.
Nov 28, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 15:00 UTC
Scheduled - We will upgrade some infrastructure software components. No downtime is expected during the maintenance but some requests may punctually fail.

This maintenance is mandatory for all sites.

Nov 27, 16:44 UTC
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023
Completed - The scheduled maintenance has been completed.
Nov 23, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 15:00 UTC
Scheduled - We will upgrade some infrastructure software components. No downtime is expected during the maintenance but some requests may punctually fail.

This maintenance is mandatory for all sites.

Nov 21, 17:05 UTC
Nov 22, 2023
Resolved - This incident has been resolved.
Nov 22, 20:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 22, 19:03 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 22, 17:38 UTC
Investigating - We are aware of an issue affecting users' ability to view their comments in ShotGrid Review. Our team is actively investigating the issue and working towards a resolution.
Nov 22, 17:23 UTC
Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023
Completed - The scheduled maintenance has been completed.
Nov 19, 20:01 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 19, 15:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 14:00 UTC
Scheduled - We will upgrade the email notification and webhooks infrastructure. We are expecting delays of email notifications and webhooks deliveries during the maintenance window. This maintenance also introduces changes in outbound IPs being used to deliver the Webhooks notifications. Please refer to the community post here for more details : https://community.shotgridsoftware.com/t/webhooks-service-ip-change-nov-19th-2023/18090
Nov 1, 13:56 UTC
Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.