All Systems Operational

About This Site

We are actively monitoring all of our ShotGrid services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

ShotGrid ? Operational
Transcoding Service ? Operational
Notification Service ? Operational
Webhook Service (beta) Operational
Live Review (beta) Operational
Account Center ? Operational
Help Center ? Operational
Public Website ? Operational
ShotGrid Trials ? Operational
ShotGrid Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 1, 2021

No incidents reported today.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021
Postmortem - Read details
Nov 24, 15:28 UTC
Resolved - So far so good, we see a big drops in error rate since the deployment of the fix. We will continue to monitor actively over the next days. A postmortem will be published here in a few days.
Nov 18, 21:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 19:29 UTC
Identified - We are observing a low number of failed requests (502, 503 and 504) to the ShotGrid service which impact some clients. This is an ongoing issue since a few days. We have identified a source related to out of memory errors and will deploy a fix soon.
Nov 18, 17:29 UTC
Nov 17, 2021

No incidents reported.